Common queries answered

Frequently asked Questions

Doux Clothings ship all orders from USA. We have put a lot of focus on making sure the items get delivered to our customers as quickly as possible. You will receive your order in 7-14 business days from the date that it is placed.

You cannot modify or cancel your order on your end. After your order has been placed, you have 5 hours to contact us and request order modifications (such as a size/color change) or cancellation. After 5 hours, your order will have been put into production and can no longer be modified, except for your shipping address.

We can still correct/modify your shipping address before we finish printing the product and ship it out (this process takes an average of 3-5 days). Therefore, please contact us as soon as possible.

You will receive tracking number after 3-5 days shipped. And you can tracking your order status here

After your order has been placed, you have 5 hours to contact us and request order modifications (such as a size/color change) or cancellation. After 5 hours, your order will have been put into production and can no longer be modified, except for your shipping address.

We can still correct/modify your shipping address before we finish printing the product and ship it out (this process takes an average of 3-5 days). Therefore, please contact us as soon as possible.

We ship all wordwide, but country we do not ship. We check with if your country not in our listed before you make order.

We have a large assortment of products not stocked in the house when you order multiple items at a time, they may be shipped separately so they get to you faster. You may receive one item before the next. So don’t panic if you don’t receive all of your items at once…they are on the way

Still need help?

Get in touch with us

  • Phone : 929-273-0222
  • Email : [email protected]
  • Address : 13519 West Red Birch Cir, Houston, TX 77038, United States
Free Domestic Shipping

On all orders above $79

Easy 30 days returns

30 days money back guarantee

International Warranty

Offered in the country of usage

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